Nixon Watches: Exemplary Customer Service

December 15, 2006 by Josh · Leave a Comment
Filed under: Customer Service, How To, Tech 

Nixon InsiderLast night during a heated game of Phase 10 I accidentally tossed a pair of magnets which I had been messing around with onto my Nixon Insider watch and Shattered the Crystal! This was a letdown and play had to be stopped for several minutes while I mourned the passing of my watch’s crystal. This watch is possibly my favorite timepiece ever. It presents a Professional image with the stainless steeel band yet shows me time in a digital format so I don’t have to deal with pesky things like hands. The only timepiece I could conceivably want more would be a Fuzzy Clock Version of the Insider.
Today I called their warranty number and was greeted by GASP a live human no hold no machine of any kind. I was quickly transferred to an individual who was able to give me a repair cost, RMA number, and shipping address. Within 5 minutes I had everything I needed to get my watch fixed except a cardboard box, which is in the other room. The total cost of the repair is $35 which is IMHO cheap for the quality of watch Nixon Manufactures.

If you love Watches of all kinds head over to Nixon Watches and pick one up. I do not have any affiliation with Nixon other than being a huge fan of their watches!
NixonNow.com

Nixon Watch - Customer Service



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