Nice Asterisk: Truth in Advertising

January 22, 2007 by Josh · Leave a Comment
Filed under: Customer Service, Rant 

What has happened to the truth in advertising standards? Simply adding a * into your ad copy should not remove your company from the responsibility of telling the truth.

The two most recent blatant lies I have seen are form Dominos and Listerine.

Dominos is currently running a $9.99 Anything goes deal which features “Any Large Pizza, Any Toppings*, Any Crust*”

I can understand the restriction on no double toppings, however advertising “Any Crust” then only offering two styles of crust for the $9.99 price. If you choose Deep Dish, and really why wouldn’t you, the price jumps another ~$1.50! Either include it, exclude it forget the *

Domino’s Anything Goes Deal

The Listerine bottle I used this morning declared, “24 hour protection” on its label. Right next to a large 2X. The fine print informed me that it had 24 hour protection if it was used 2 times a day! Which isn’t really 24 hour protection, its 12 hour protection.

Listerine

If I follow this logic,

  • My Body Wash features 24 hour scent technology so long as I use it 3X a day.
  • My car came with a lifetime supply of gas, so long as I fill it up each week.

Share your best Asterisks in the comments!



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