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Entries from March 2007

Geeksquad and the Web: What Happens When Consumers Stops Being Polite And Start Being Real!

March 27th, 2007 · 2 Comments

As part of my ongoing MBA classes at Bluffton University I have spent the last several weeks collecting blogosphere and mainstream media references to Geeksquad, the computer repair arm of Best Buy. I will share some of the information I found through del.icio.us and technorati, as well as providing a summary.
Technorati Mentions Per Day:

Keep [...]

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Tags: Bluffton · Customer Service · MBA · Tech

Maxed Out: Credit Card Industry Expose

March 25th, 2007 · 2 Comments

http://www.youtube.com/watch?v=DAorbJK-e_M

Maxed Out is a new documentary out by James Spurlock, which details the credit card industry and the current state of debt in the US. I hope to see the documentary but it looks like it may be a while until it gets to either a theatre near me or to DVD.
The following is [...]

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Tags: Customer Service · Financial

Verizon Firmware Update Breaks Bitpim Connectivity!

March 22nd, 2007 · 21 Comments

Who does Verizon think they are these days? Sony? The latest firmware updates to the chocolate series of phones breaks the connectivity between Bitpim and the phone. This isn’t a case of the update changing the internal structure and an unsupported product no longer functioning. This is a blatant blocking of the [...]

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Tags: Customer Service · Phone PDA · Tech

Utilizing RFID and Web 2.0 Services in Higher Education: A First Look

March 20th, 2007 · No Comments

The new influx of cheap and revolutionary information technology into the business world has the chance of greatly changing even businesses with the most stringent budget. The beauty of the ideas behind the web 2.0 movement is that the barriers to entry are small which results in often free or very cheap services that [...]

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Tags: Bluffton · Lifehacks · MBA · Tech · higher education

Ricky Gervais visits Africa

March 20th, 2007 · No Comments

http://www.youtube.com/watch?v=e-ia__1d_rM

Ricky Gervais visits Africa for Comic Relief.  Hilarious, well somewhat, you have to get Ricky’s style of comedy. 


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Tags: Humor

What’s The Deal with “Only in Theatres”

March 19th, 2007 · No Comments

I am so annoyed that everytime I see a movie trailer or poster it says only in theaters.  I had previously been under the impression that the tagline meant that the movie would only ever be shown in theaters.
After much googling, it appears the tagline “only in theaters” is reserved for the imbeciles who think [...]

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Tags: Rant

Del.icio.us Firefox Extension Plugin Tip

March 19th, 2007 · No Comments

If you have Firefox and a Del.icio.us account I highly recommend the plugin provided by Yahoo toorganize your bookmarks. I started doing this when I migrated to Ubuntu last week. I just found out today that if you highlight something on a page then bookmark it with del.icio.us the highlighted text is entered [...]

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Tags: How To · Lifehacks · Tech

Walmart Doesn’t Understand 1 Hr Film Processing

March 18th, 2007 · No Comments

Today we ordered some pictures to feed my wife’s scrapbooking addiction and Wal-Mart showed a 1 hour processing time the whole way through check out.  The cart said the pictures would be available at 3:49PM, 1 hour from ordering time, also what we pay a premium for.  After we went through the checkout process we [...]

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Tags: Customer Service · Rant

IP Sharing Leads to Riches for Goldcorp!

March 13th, 2007 · No Comments

Check out this interesting story of how Goldcorp shared their intellectual property regarding geology on property they owned to avoid bankruptcy and make millions.
Goldcorp and IP sharing

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Tags: Bluffton · MBA · Tech

Blockbuster’s Electronic Networks

March 13th, 2007 · No Comments

Electronic networks are pervasive many companies at presently and are used to aid in efficiently running the company. Electronic networks are defined by John Seely Brown in two ways, “First, they help deal with cascades of information that many people find so threatening. Second, they promise to handle many intricate human tasks.” (Brown, Duguid [...]

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Tags: Bluffton · Customer Service · MBA · Tech