UPDATE:
Either Wells Fargo fixed this or the telco routing my calls was simply having a bad day. These numbers now all rout to Sallie Mae.
We recently had some student loans transfered to Wells Fargo from Sallie Mae, and can gain an additional .5% interest rate reduction by setting up an autopayment from a Wells Fargo checkign account. We decided to open an account and you can only fund it with $500 to start meaning we need to get some additional funds into the account before the loan payment is due. Unfortunately short of a direct deposit that appears to be a problem. In order to do a direct deposit I am instructed at several points on the direct deposit form (pdf) to call a 1-800 number to find my routing number. Well I dial up 1-800-TO-WELLS and I get one ring and an extremely loud lady proclaiming.”For a good time call 1-800-XXX-XXXX”! I think I must have misdialed so I try again only to be asked to call so and so for a good time!
I decided to try the website for locating my Wells Fargo Routing Number where I find the problem.
call us 24/7 at 1-888-TO-WELLS (1-800-869-3557).
Did you catch that? Somebody forgot to globally update the Wells Fargo numbers to 888. Whoopsie!
The mis-numbering is interspersed throughout the website which makes it hard to believe Wells Fargo doesn’t know.
Me, I just want the money in my account so I can pay off my student loans and the nearest branch is 50 miles away.
Tune in next week for Tips and Tricks for Dealing With Sallie Mae!
Tags: Misdialing | Phone | Wells Fargo
4 responses so far ↓
1 Garrett Quick // Nov 7, 2007 at 10:10 am
I doubt Wells Fargo has a clue about what’s going on… I have an 866 phone number, my phone number is one digit off from that of the Wells Fargo number. I keep getting phone calls from Wells Fargo customers because they are give the wrong number by someone or a computer within Wells Fargo. I can’t find anyone at Wells Fargo who has a clue as to why my phone number is being given instead of the correct Wells Fargo number.
2 Josh // Nov 7, 2007 at 11:02 am
It is weird, when I place the call it does not seem to be the sex line each time, even thought my phone shows I called the correct number.
As I just tried I get to Wells Fargo, I wonder if someone at the local telco had a goof or what.
3 Deborah // Jan 18, 2008 at 7:49 pm
I just phoned the listed 1-877 number (in Canada) for Wells Fargo, and what I heard was a a woman simulating some kind of sexual act. I don’t want to try the number again, as it probably puts a charge on my phone bill. I hope Wells Fargo figures this one out!
4 Krebs // Feb 26, 2008 at 2:27 pm
Wells Fargo can be reached either at 800-TO- WELLS, 888-TO-WELLS, or 866-TO-WELLS which is a good way to align all the major toll free lines to the bank. The only missing toll free in the sequence 877-TO-WELLS is an ADT number, a major home security company. So, if you are reaching some weird answers, someone is spiking the local interchange with goofy stuff.
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