Comments for Josh Smith

Comment on Door To Door Magazine Sales, Scam? by Concerned

Concerned — Sat, 13 Mar 2010 07:42:57 +0000

I had a DSS salesman come by yesterday. I was feeling soft, so i heard him out. I was dumb enough to let him in my house because it was freezing outside. When I told him I couldn’t afford the subscription, he got really pushy with me. He started carrying on about how I could just cancel my subscription within 3 days and he would still get his trip points so he could go to Mexico. He was definitely great at the emotional blackmail thing and really made me feel like sh**. I ordered it out of guilt. The second he left I noticed on my customer receipt in bold orange letters “I UNDERSTAND THAT IF THE ORDER IS CANCELED FOR ANY REASON THAT THE SOLICITOR WILL NOT RECEIVE ANY CONTEST OR TRIP POINTS”. In light of that, I’m pretty uneasy about what his motive was to push me into buying it yet encouraging me to cancel it. I also had no opportunity to see the receipt until after the sale was complete and he was gone. The receipt had the legal information on it, on which he FORGED both my initials and my signature. This is important for others to know. The part he forged my initials on states in short :

“In the unlikely event that your check is returned for any reason (that would include if you place a stop payment order on your check) we will debit you checking account electronically for the amount of the check PLUS the fee of $30″.

On top of bold-faced lying to me about the cancellation policy, to top it off, if I did decide to keep the subscription I would probably never get it anyway. For my address he wrote down a completely illegible jumble of 2 different addresses, like he started to fill out the form for someone else and they changed their mind, and then just used the same form for me without even bothering to at least scribble out the old info. The city listed was the wrong city and the zip code was impossible to read. I have filled a formal complaint with the company and plan to file complaints with the BBB.

Comment on Door To Door Magazine Sales, Scam? by Kevin

Kevin — Sat, 13 Mar 2010 00:14:39 +0000

I live in VA. I just had a woman come to my door with the points/magazine thing. She said if she won she would win a trip to the moon..that’s when I said bullshit and shut the door in her face. Funniest one I’ve heard yet. I get these people several times a year.

Comment on Door To Door Magazine Sales, Scam? by Lindsey

Lindsey — Fri, 12 Mar 2010 04:16:10 +0000

well you see robert said it nicely. you people are obviously STUPID. I have worked for Will and am currently taking a break. I have made some of the best friends and had some of the most fun times ever in my life while working for him. At ACE your part of a family and treated with respect, unless you do something to harm another or steal then you are sent home!! the BS about slave labor is just ridiculous. Will has never treated me like anything less than a daughter and would go out of his way to help me which he has already. This company teaches work ethic to people who dont have any. It changed my life for the better.
There are crews that are out there to scam you so why not dog them all over the net instead of ACE? half the comments about Will and his company are probably just from managers that cant even keep up! Not from a “scammed customer”
oh and the trip is real, i’ve been on it, TWICE.

Comment on Door To Door Magazine Sales, Scam? by robert p

robert p — Wed, 10 Mar 2010 20:52:03 +0000

Some of the comments on here are outright ignorant. But hey, i guess thats what makes the world go round. I work for will at ace and have for 3 years. i have also worked with other mag companies. I’m with ace for a reason. You there that says you have been in the biz 17 years, If you had you would know will and certainly would know how and where to reach him. Your a liar who is just such a loser that THIS is all you have to do………. and the other one that said ” mag companies are only required to clear 70% of the sales ” YOOOUUUUU are a thief!!!!!!!!!!! Where did u learn such an ignorant thing???? are you really saying that you think you can take a customers money and toss 30% of these customers orders in the trash???? HEY LADYJANE, its people like THAT who are giving the business a bad rap!!!!!! But i notice u didn’t mention that…… hum, maybe because thats how you do it to… what happend??? one of the thief’s will fired for thinking they could keep 30% of the sales come to your b.s. crew complaining about my boss putting them out of here???? But when the weak a** leaves ur group talking smack about you and ur group its different???? Get a life!!!! My boss has been in this business more than 20 years and is a loyal, kind, caring man and the people who work with him love him… its like anything else.. when a person gets caught doing something bad, they get fired and they go elsewhere spreading lies. then of-course people like you continue to spread them. and last, for the person who found a paper who also clearly works at a hotel……. i was on that crew of the date of your post. ( wink) “he and that lady ” ARE NOT Will Ferrell……. those are the Gm’s that your speaking of…. and BOTH the gm and Mr. Ferrell drive black escalades ( like i said, spreading b.s. ) you people should be ashamed. especially you hotel lady…. you see something which your not familiar with and start making assumptions??? no ma’am, what i wouldn’t want my kids doing is cleaning rooms in a hotel!!!!! LOSER!!!!! GET A BUNCH !!!!!

Comment on Ordered a Bender Ball? You Joined a DVD Club! by Denise

Denise — Tue, 09 Mar 2010 16:17:31 +0000

What a scam! They try to explain themselves by implying I knew what I was getting into when I ordered the ball. The DVD’s I received and sent back with the reference number on the exterior of the envelope, as per their instructions, has mysteriously not been received by their warehouse 2 months later. I am furious with this shady company. DO NOT fall into their trap. And wait until you see this cheap product. You will laugh, but it isn’t funny.

Comment on Ordered a Bender Ball? You Joined a DVD Club! by Tim K

Tim K — Mon, 08 Mar 2010 20:05:30 +0000

I ordered the bender ball because it looked easy, as I’d rather spend an hour or so in my own apartment exercising than having to prepare for and drive to a gym, as my complex doesn’t have a gym onsite. I ordered the bender ball and at the FINAL check out screen, my total for the bender ball, the dvd trainer, and the E Boost (basically a green vitamin), was to be $30.98, including shipping and handling, and all charges for the products. A couple of days after my order, I checked my bank statement and found two charges from bender ball; one for $25.xx and another for $7.57. I’m no mathematician, but that adds up to more than $30.98. I didn’t call to argue it, I said “whatever, it’s only a few bucks” and promptly received my bender ball, dvd trainer, and e boost in the mail. I haven’t used it yet as I’ve been preparing to move to a new place and haven’t had the time or energy for much else. I received an email notification from my bank today, informing me that I was overdrawn. I have been very particular about my checking account and know for a fact that I did not authorize any charges that would put me into a situation where I’d be overdrawn. So I went online and saw that i was being charged $30.86 twice from bender ball. I practically had a heart attack. It’s only $61.xx, however, being that I’m a furloughed state employee, I DO NOT have that additional money in my account for something like this. I called bender ball customer service and they told me that when i clicked “check out”, i was signing up for a monthly program. Really? If it was in the fine print, I had no idea, as I only saw what I was being charged for, once. Maybe I should read the fine print, but who does with stuff like this? So then I told the customer service rep to cancel my order. He said he couldn’t, but that he would transfer me to the department that would be able to. So I finally was able to connect with a young woman who could not understand what on earth I was talking about. She said that i had 30 days from the time I checked out to call and cancel my “membership” and I had failed to do so. i explained to her that a large majority of the nation would agree with me that with an as seen on tv order, fine print isn’t going to be read, because we usually feel there is no need to. She then proceeded to inform me that the next set of bender ball stuff, as part of my “membership” will be shipped in 7 to 10 business days. Ok, great. It hasn’t been shipped yet, so put a stop on the order and cancel the charges. Apparently bender ball doesn’t have the authority to override their own system. She became very indignant with me and told me that she has absolutely no way to stop the processing of the order and to just send the stuff back when I receive it in the mail. Ok, let me get this straight… I am going to be charged $60+ dollars that I did not knowingly authorize, accrue an insane amount of overdraft fees and continuous overdraft charges from Wells Fargo (you all know how that goes), try and reason with my bank about it, stress about being overdrawn, and then I have to pay shipping to return the items I don’t want, and then wait for god knows how long to have a refund credited to my account? Really? I asked her, “what about the overdraft fees I’m going to accrue because of this?” She said, “well, just fax us your bank statement and we will take care of it”… I explained to her, “this entire process of receiving the goods by me, returning them to you, waiting for the refund of the original unauthorized purchase amounts, faxing my bank statement and waiting for you to process that, and then waiting for the refund, is all going to take a minimum of 30 days and really, I don’t have that time or patience.” I asked to be put on the phone with a supervisor or someone with more authority. She stated, “we don’t have a supervisor available, every single supervisor is in an extremely important conference right now.” I told her to go into the meeting room, pull a supervisor out, and put them on the phone, or better yet, transfer me to the corporate office. She then went to find a supervisor and after about 3 minutes came back on the phone and said, “this is what I can do for you… I will refund your purchase amount by 25%”. I told her that was not acceptable and re-listed every single reason why my temper was being lost and that this situation must be rectified immediately, or bender ball will have a battle on their hands that they will lose. She became very snotty with me again and said, “let me find my supervisor.” Ok, great. I would rather speak with a sup than with a regular rep anyways. The supervisor came on the phone and told me that they were putting a priority refund through the system as of today’s date, the same date of the original charges, and to keep the stuff that was coming in the mail. I explained to him that I don’t want the stuff that’s coming in the mail, and I won’t get it, because before the date the shipment is due to arrive, I will be moved into a different address and the forwarding information I will be submitting with the postal office won’t take effect by that time, so it’ll be a nice gift for whoever moves into my current apartment after I leave. He then proceeded to inform me that it will take 5 business days for the refund to be posted. I hope he is right, I really do. I’m livid right now and have to contact Wells Fargo to let them know about these charges and to put a freeze on my account so that I don’t accrue any other ridiculous overdraft fees associated with this bender ball crap. I’m pissed. I’ve worked in customer service, I’ve worked with many different customer service systems, I’ve worked with many different order processing and shipment tracking systems. What I don’t understand is how they have no authority to stop an order immediately that hasn’t even been filled by their warehouse, nor has it been shipped, and won’t be for at least another week? How does that make sense. I even tried to explain this to them and they were dumbfounded by what I was saying. This is the last time I’ll be ordering anything from an as seen on tv ad, or infomercial, whatever you want to call it. All I wanted was the bender ball, that’s it. I didn’t even want the dvd, nor did I want the vitamins, and I DEFINITELY DID NOT want a monthly program that’s going to cost me $60+ a month. Since there is absolutely no way around being enrolled in the monthly program, simply don’t order the bender ball. Go to BIG 5 or whatever sports store you have in your area and get a basketball, deflate it to about 3/4 or 1/2, and use that instead. It’ll save you a significant amount of money and stress.

Comment on Door To Door Magazine Sales, Scam? by WILL FERRELL

WILL FERRELL — Mon, 08 Mar 2010 17:33:58 +0000

ok folks, i am will, are u people just bored???? i am, which is how i ran into ur site… whoever u r up there that is “looking for me” call the office. im not hard to find… u with the refund, call the office. not sure why u haven’t gotten ur refund. its a large company. things happen, incompetent secretaries etc….. and u with the “bad crew”…… thats a joke. i came up under a sorry, slimy manager. my sales teams are treated with respect, paid very well, receive all they have coming and then some. and as far as the sale pitch left somewhere on a paper???????? people in any sales job are taught a basic approach.. give it a break. ………. yep, i run a bad outfit. anybody that works for ace who has been with any of u other groups say this is the only place they have ever been paid….we drug test and if one is dirty they are put on a bus, same with stealing… so any agent thats had bad to say about me, ace or any manager here was a druggie or a thief….so ladyjane, call me. 219-873-3010 ill talk to you

Comment on Door To Door Magazine Sales, Scam? by Aaron

Aaron — Mon, 08 Mar 2010 14:01:46 +0000

They’re in Fredericksburg, VA. Last night at about 8 pm some punk who said he was 25 knocked on my door. Tried to sell me and my wife some magazines. He told us the same stories that everyone else has mentioned above. About the points and getting a trip to London and he would send us a post card. We were like we don’t want a post card. He said if we didn’t want to buy magazine’s we could donate money for books to be sent to children’s hospitals. When we refused that he got really upset and asked if we didn’t like kids. It didn’t feel right the entire time but once he made the comment about kids I knew it wasn’t legit. He even bragged about all the magazine’s he had sold to my neighbors showing me an envelope full of cash and checks. I’ll talk to my neighbors about it soon.

Comment on Fixing an HO2 Error on Panasonic DVD players by Dbbie

Dbbie — Sun, 07 Mar 2010 07:02:05 +0000

Thanks for that. We have a a panasonic SA-HT880W, took the lid off and worked straight away. Didn’t have to push the spindle at all.

Comment on Ordered a Bender Ball? You Joined a DVD Club! by Chelle

Chelle — Fri, 05 Mar 2010 15:43:44 +0000

I took one of my kid’s rubber balls that was $1.99 at walmart that we’ve had for a while so it wasn’t quite full…. tried the exercises from the commercial and it works just fine. In case anyone is wondering!