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<channel>
	<title>Sallie Mae's Incompetence</title>
	<atom:link href="http://www.imjosh.com/salliemae/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.imjosh.com/salliemae</link>
	<description>Exposing the incompetence of a student loan company</description>
	<pubDate>Mon, 26 Mar 2007 01:13:01 +0000</pubDate>
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	<language>en</language>
			<item>
		<title>Make Micropayments to Sallie Mae: Get Out of Debt</title>
		<link>http://www.imjosh.com/salliemae/2007/03/25/make-micropayments-to-sallie-mae-get-out-of-debt/</link>
		<comments>http://www.imjosh.com/salliemae/2007/03/25/make-micropayments-to-sallie-mae-get-out-of-debt/#comments</comments>
		<pubDate>Mon, 26 Mar 2007 01:13:01 +0000</pubDate>
		<dc:creator>smithj</dc:creator>
		
		<category><![CDATA[Loan Advice]]></category>

		<category><![CDATA[Loan Links]]></category>

		<category><![CDATA[Sallie Mae]]></category>

		<guid isPermaLink="false">http://www.imjosh.com/salliemae/2007/03/25/make-micropayments-to-sallie-mae-get-out-of-debt/</guid>
		<description><![CDATA[I stumbled across the 3 Things About Money blog today and I found the author&#8217;s post about how she sends micropayments each Friday to Sallie Mae.  These payments are made based on whatever she can pull together.
Pulling together one dollar a month extra (204 dollars total over the life of the loan) and paying [...]]]></description>
			<content:encoded><![CDATA[<p>I stumbled across the 3 Things About Money blog today and I found the author&#8217;s post about how she sends micropayments each Friday to Sallie Mae.  These payments are made based on whatever she can pull together.</p>
<blockquote><p>Pulling together one dollar a month extra (204 dollars total over the life of the loan) and paying it to principal saves me 2 months of payoff, netting a $710.13 savings. Just for squeezing out four quarters a month. Noodling up an extra 50 bucks a month makes a huge difference. I intend to pay this off by September 1, 2008 and the journey so far has been intense. But even if I don’t make it, I will be leaps ahead, and will save thousands of dollars for the effort. Makes doing without take out coffee, selling off old textbooks, and scrounging change worth it.</p></blockquote>
<p>Check out her site for information on calculators and the decreased life of her loan based on even 1 dollar more per month.</p>
<p><a href="http://3thingsaboutmoney.blogspot.com/2006/11/does-making-micropayments-to-sallie.html">Micropay Your Way To Student Loan Freedom</a></p>
<p><a href="http://3thingsaboutmoney.blogspot.com/2007/03/micropayment-shuffle-saving-change.html">A recent follow up on Micropayments to Sallie Mae</a></p>
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		</item>
		<item>
		<title>Sallie Mae Can Mail Letters Afterall, Just not to companies!</title>
		<link>http://www.imjosh.com/salliemae/2007/03/24/sallie-mae-can-mail-letters-afterall-just-not-to-companies/</link>
		<comments>http://www.imjosh.com/salliemae/2007/03/24/sallie-mae-can-mail-letters-afterall-just-not-to-companies/#comments</comments>
		<pubDate>Sun, 25 Mar 2007 04:25:35 +0000</pubDate>
		<dc:creator>smithj</dc:creator>
		
		<category><![CDATA[Correspondence]]></category>

		<category><![CDATA[Federal Loans]]></category>

		<category><![CDATA[Private Loans]]></category>

		<category><![CDATA[Sallie Mae]]></category>

		<guid isPermaLink="false">http://www.imjosh.com/salliemae/2007/03/24/sallie-mae-can-mail-letters-afterall-just-not-to-companies/</guid>
		<description><![CDATA[So apparently the person in charge of mailing letters with loan payoff amounts to consolidation companies is different form the person in charge of sending them to individuals.  In yesterday&#8217;s mail we got Amber&#8217;s loan payoff amounts for federal and private, valid for 10 days.  Now we need to call AES and Wells Fargo and [...]]]></description>
			<content:encoded><![CDATA[<p>So apparently the person in charge of mailing letters with loan payoff amounts to consolidation companies is different form the person in charge of sending them to individuals.  In yesterday&#8217;s mail we got Amber&#8217;s loan payoff amounts for federal and private, valid for 10 days.  Now we need to call AES and Wells Fargo and determine if we cna act as an intermediary and fax these letters to them.  Who knows if this will work.  If not, I am plannign on calling Jim Jordan, our congressman (who I have actually met!) and having a lawyer send Sallie Mae a letter, sometimes its who you know or the esquire on the letterhead that gets problems solved.</p>
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		</item>
		<item>
		<title>Sallie Mae Donates 1 Million To Encourage Students to Go To College</title>
		<link>http://www.imjosh.com/salliemae/2007/03/24/sallie-mae-donates-1-million-to-encourage-students-to-go-to-college/</link>
		<comments>http://www.imjosh.com/salliemae/2007/03/24/sallie-mae-donates-1-million-to-encourage-students-to-go-to-college/#comments</comments>
		<pubDate>Sun, 25 Mar 2007 04:20:33 +0000</pubDate>
		<dc:creator>smithj</dc:creator>
		
		<category><![CDATA[Corporate Info]]></category>

		<category><![CDATA[Sallie Mae]]></category>

		<guid isPermaLink="false">http://www.imjosh.com/salliemae/2007/03/24/sallie-mae-donates-1-million-to-encourage-students-to-go-to-college/</guid>
		<description><![CDATA[Sallie Mae recently pledged 1 million towards programs and agencies in Texas to increase college attendance in the state.  They will partner with various groups to give grants and scholarships to students in order to boost college attendance.
This is great and all however, 1 million won&#8217;t put many students through school without leaving a [...]]]></description>
			<content:encoded><![CDATA[<p>Sallie Mae recently <a href="http://dallas.bizjournals.com/dallas/stories/2007/03/19/daily37.html?jst=b_ln_hl">pledged 1 million towards programs and agencies in Texas</a> to increase college attendance in the state.  They will partner with various groups to give grants and scholarships to students in order to boost college attendance.</p>
<p>This is great and all however, 1 million won&#8217;t put many students through school without leaving a gap which will need to be made up for with loans, and who will be there to rob these kids blind with thier uncaring enterprise funded by your tax dollars?  Sallie Mae will!  1 million is a lot for myself and for most of you, however when you <a href="http://www.imjosh.com/salliemae/2007/01/16/how-much-do-sallie-mae-executives-make/">pay your CEO  3.3 million </a>I would think you could scrap up a few more dollars to endow a program in Texas.  The problem is the more Sallie Mae covers the less students need toborrow from them.  Essentially this &#8220;donation&#8221; is advertising with a Tax Break.</p>
<p>Nice try Sallie, but too little&#8230;too late!</p>
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		<item>
		<title>Yet Another Call to Sallie Mae</title>
		<link>http://www.imjosh.com/salliemae/2007/03/21/yet-another-call-to-sallie-mae/</link>
		<comments>http://www.imjosh.com/salliemae/2007/03/21/yet-another-call-to-sallie-mae/#comments</comments>
		<pubDate>Wed, 21 Mar 2007 21:52:22 +0000</pubDate>
		<dc:creator>smithj</dc:creator>
		
		<category><![CDATA[Correspondence]]></category>

		<category><![CDATA[Federal Loans]]></category>

		<category><![CDATA[Private Loans]]></category>

		<guid isPermaLink="false">http://www.imjosh.com/salliemae/2007/03/21/yet-another-call-to-sallie-mae/</guid>
		<description><![CDATA[After talking with a Lawyer who thinks Sallie Mae is trying to hold our loans captive, he asked for us to call Sallie Mae and request the payoff amounts in order to pass them along to Wells Fargo and AES via him.
Amber called Sallie Mae tonite with much dismay and spoke to Ken.  He said [...]]]></description>
			<content:encoded><![CDATA[<p>After talking with a Lawyer who thinks Sallie Mae is trying to hold our loans captive, he asked for us to call Sallie Mae and request the payoff amounts in order to pass them along to Wells Fargo and AES via him.</p>
<p>Amber called Sallie Mae tonite with much dismay and spoke to Ken.  He said that we should be recieving 2 letters in the next 7-10 days one with the payoff amounts for our federal loans and one with payoff amounts for our private loans.  God help us if someone at Sallie Mae has forgotten how to stamp an envelope.</p>
]]></content:encoded>
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		<item>
		<title>WTOL Update: Call Your Congressman</title>
		<link>http://www.imjosh.com/salliemae/2007/03/20/wtol-update-call-your-congressman/</link>
		<comments>http://www.imjosh.com/salliemae/2007/03/20/wtol-update-call-your-congressman/#comments</comments>
		<pubDate>Tue, 20 Mar 2007 15:17:41 +0000</pubDate>
		<dc:creator>smithj</dc:creator>
		
		<category><![CDATA[Correspondence]]></category>

		<category><![CDATA[Federal Loans]]></category>

		<category><![CDATA[WTOL]]></category>

		<guid isPermaLink="false">http://www.imjosh.com/salliemae/2007/03/20/wtol-update-call-your-congressman/</guid>
		<description><![CDATA[I just got off the phone with a representative for WTOL&#8217;s Call for Action Center.  They gave me some advice and will check back next week to see what is happening.
My next step is to contact my congressman, Mike Oxley, and ask for his assistance.
After that I should involve a lawyer, to communicate with Sallie [...]]]></description>
			<content:encoded><![CDATA[<p>I just got off the phone with a representative for WTOL&#8217;s Call for Action Center.  They gave me some advice and will check back next week to see what is happening.</p>
<p>My next step is to contact my congressman, Mike Oxley, and ask for his assistance.</p>
<p>After that I should involve a lawyer, to communicate with Sallie Mae.</p>
<p>I am going to be Calling Mike Oxley&#8217;s office this afternoon to try and get that ball rolling and We are going to try and have an attorney write a letter to Sallie Mae, either one Amber&#8217;s parents know or one who is a part of ABLE, which provides income based legal advice in the NW Ohio area.</p>
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		<item>
		<title>Sallie Mae Screws With Brandon&#8217;s Life</title>
		<link>http://www.imjosh.com/salliemae/2007/03/20/sallie-mae-screws-with-brandons-life/</link>
		<comments>http://www.imjosh.com/salliemae/2007/03/20/sallie-mae-screws-with-brandons-life/#comments</comments>
		<pubDate>Tue, 20 Mar 2007 11:34:37 +0000</pubDate>
		<dc:creator>smithj</dc:creator>
		
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.imjosh.com/salliemae/2007/03/20/sallie-mae-screws-with-brandons-life/</guid>
		<description><![CDATA[A reader sent in his story:
 I am currently dealing with the relentlessness of Sallie Mae, much to my frustration. When you tell them you can&#8217;t afford payments, and request forbearances, they ask you for more money. Ummm, I thought that was the point of a FORBEARANCE. Just a couple of weeks ago, they threatened [...]]]></description>
			<content:encoded><![CDATA[<p>A reader sent in his story:</p>
<blockquote><p> I am currently dealing with the relentlessness of Sallie Mae, much to my frustration. When you tell them you can&#8217;t afford payments, and request forbearances, they ask you for more money. Ummm, I thought that was the point of a FORBEARANCE. Just a couple of weeks ago, they threatened me with wage garnishment, and like a fool, I made a payment to get them out of my hair (over $400), which put me in a slight crunch financially.</p>
<p>The way Sallie Mae treats its customers is deplorable, and I have yet to hear any kind words about the company. They call any time of day, usually early in the morning (I guess they don&#8217;t think people sleep). When I thought my loan was consolidated by another company (XPress Loan Servicing, who is MUCH more understanding and professional), Sallie Mae turns right around and tells me that the loans were NOT consolidated, and they never received any word of it. Why the whistle hasn&#8217;t been blown on their practices is beyond me. Sallie Mae does nothing but bully the customers, and leave us feeling helpless. There is no way in Hell this can be legal, or can it?</p></blockquote>
<p>Brandon is having almost the same problem, Sallie Mae won&#8217;t release his loans, which is illegal.  They are also calling him at what appears to be all hours of the day.  Check out our post about Sallie Mae&#8217;s aggressive debt collection for links to <a href="http://www.imjosh.com/salliemae/2007/01/26/sallie-mae-subsidary-linked-to-aggressive-collection-tactics/">your rights when a debt collector is calling you</a>.</p>
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		<item>
		<title>Sallie Mae Cautions Students on Selecting a Consolidation Company</title>
		<link>http://www.imjosh.com/salliemae/2007/03/19/sallie-mae-cautions-students-on-selecting-a-consolidation-company/</link>
		<comments>http://www.imjosh.com/salliemae/2007/03/19/sallie-mae-cautions-students-on-selecting-a-consolidation-company/#comments</comments>
		<pubDate>Tue, 20 Mar 2007 00:50:42 +0000</pubDate>
		<dc:creator>smithj</dc:creator>
		
		<category><![CDATA[Loan Advice]]></category>

		<category><![CDATA[Sallie Mae]]></category>

		<guid isPermaLink="false">http://www.imjosh.com/salliemae/2007/03/19/sallie-mae-cautions-students-on-selecting-a-consolidation-company/</guid>
		<description><![CDATA[I just came across this press release from last May from Sallie Mae, urging students to check out the company they are going to consolidate to.   The presence of borrower benefits can greatly affect the overall payment.  The underlying tone of the article is that some companies are unscrupulous and may do [...]]]></description>
			<content:encoded><![CDATA[<p>I just came across this press release from last May from Sallie Mae, urging students to check out the company they are going to consolidate to.   The presence of borrower benefits can greatly affect the overall payment.  The underlying tone of the article is that some companies are unscrupulous and may do bad things with your loans.  One of those company&#8217;s is Sallie Mae, if you need proof just spend some time reading this blog and the others I have been adding to the blogroll on the right.</p>
<p>Good Advice and Humor:</p>
<blockquote><p>“Don’t be short-sighted. Consolidating your student loans will lengthen your repayment term, creating a long-term relationship with your lender, so it’s important to also consider lenders that can offer flexible repayment options, life-of-loan servicing, and a single point of contact,” says Scherschel.</p></blockquote>
<p>Good</p>
<ul>
<li>Warning students about bad lenders</li>
<li>Noting that a consolidation lengthens the payment period</li>
</ul>
<p>Bad</p>
<ul>
<li>Sallie Mae is as flexible as an arthritic osteoporothis ridden old man.</li>
<li>Sallie Mae will provide life of loan servicing, they will have your loan until you die.</li>
<li>Sallie Mae cannot provide a single point of contact, each call no matter if it is your 1st or 50th regarding the same problem nets you another person with no vested interest in solving your problem.  From our experience it is ussualy someone who has half a grasp on the english language as well, which doesn&#8217;t work when your job is to deal with angry english speaking student loan borrowers.</li>
</ul>
<p><a href="http://www.salliemae.com/about/news_info/newsreleases/052306a.htm" target="_blank">Sallie Mae Cautions Students about Lender Practices, Irony not Lost</a></p>
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		<title>Letter to WTOL Call for Action</title>
		<link>http://www.imjosh.com/salliemae/2007/03/14/letter-to-wtol-call-for-action/</link>
		<comments>http://www.imjosh.com/salliemae/2007/03/14/letter-to-wtol-call-for-action/#comments</comments>
		<pubDate>Thu, 15 Mar 2007 03:14:18 +0000</pubDate>
		<dc:creator>smithj</dc:creator>
		
		<category><![CDATA[Correspondence]]></category>

		<category><![CDATA[WTOL]]></category>

		<guid isPermaLink="false">http://www.imjosh.com/salliemae/2007/03/14/letter-to-wtol-call-for-action/</guid>
		<description><![CDATA[After all of the problems we have experienced and are continueing to experience I sent the following letter to WTOL Call for Action.
Hello,
For over a year my wife has been trying to consolidate our federal loans away from Sallie Mae in order to take advantage of a lower interest rate.  Sallie Mae has refused on [...]]]></description>
			<content:encoded><![CDATA[<p>After all of the problems we have experienced and are continueing to experience I sent the following letter to <a href="http://wtol.com/Global/category.asp?C=1993&amp;nav=menu34_10">WTOL Call for Action</a>.</p>
<p>Hello,</p>
<p>For over a year my wife has been trying to consolidate our federal loans away from Sallie Mae in order to take advantage of a lower interest rate.  Sallie Mae has refused on many occasions to send the payoff amounts and information to Americna Education Services, who we are consolidating with.  We cannot get a contact at Sallie Mae who does anything other than transfer us and make empty promises.  We have written down many of the numerous times we have contacted them.</p>
<p>We also are trying to consolidate my wife&#8217;s private loans away from Sallie Mae in order to get away from a 13% interest rate on several of her loans.  We are consolidating these with Wells Fargo.  Today we received a call from Wells Fargo telling us that Sallie Mae would not release our payoff amount.  Being no stranger to this, we called Sallie Mae and were told first that the letter had been sent, then that we could not consolidate to Wells Fargo from Sallie Mae, by the same person.  After several more phone calls, we were given several different answers none of which could help us.  The call log is available on my Sallie Mae website, http://www.imjosh.com/salliemae/2007/03/14/sallie-mae-doesnt-allow-consolidation-to-wells-fargo/</p>
<p>So far no one can help us, we make our payments on time and are fed up with the treatment of us by Sallie Mae.  It is a disgrace that this company is taking advantage of today&#8217;s youth.</p>
<p>Thank you for reading this and I hope you have the time to lend your assistance.</p>
<p>Josh and Amber Smith</p>
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		<title>Sallie Mae Doesn&#8217;t Allow Consolidation To Wells Fargo</title>
		<link>http://www.imjosh.com/salliemae/2007/03/14/sallie-mae-doesnt-allow-consolidation-to-wells-fargo/</link>
		<comments>http://www.imjosh.com/salliemae/2007/03/14/sallie-mae-doesnt-allow-consolidation-to-wells-fargo/#comments</comments>
		<pubDate>Wed, 14 Mar 2007 22:51:30 +0000</pubDate>
		<dc:creator>smithj</dc:creator>
		
		<category><![CDATA[Correspondence]]></category>

		<category><![CDATA[Private Loans]]></category>

		<category><![CDATA[Sallie Mae]]></category>

		<guid isPermaLink="false">http://www.imjosh.com/salliemae/2007/03/14/sallie-mae-doesnt-allow-consolidation-to-wells-fargo/</guid>
		<description><![CDATA[My wife is on the phone with Sallie Mae right now because they will not send her payoff amount to Wells Fargo.  Again we cannot have anyone be in charge so each time we call we get a new rep who gets the whole story.
The rep (female no name recorded) just told my wife [...]]]></description>
			<content:encoded><![CDATA[<p>My wife is on the phone with Sallie Mae right now because they will not send her payoff amount to Wells Fargo.  Again we cannot have anyone be in charge so each time we call we get a new rep who gets the whole story.</p>
<p>The rep (female no name recorded) just told my wife <strong>we cannot consolidate to Wells Fargo, </strong>the same rep told her before this that they had already sent the payoff letter.</p>
<p>Time to get back on the phone.</p>
<p>My Call records for the night.</p>
<p>Wed mar 14th 6:05<br />
Caller: Shawn<br />
ID:</p>
<p>No Restrictions on who you can consolidate loans to.</p>
<p>6:08 Transfer to Consolidation Dept</p>
<p>Caller: Renee</p>
<p>6:11 Transfer to Private Consolidation</p>
<p>loop of Voice Menus at Whisper Volume</p>
<p>6:14<br />
Caller: Katie</p>
<p>&#8220;No idea&#8221;</p>
<p>6:19<br />
1888-272-5543<br />
Caller: Matt</p>
<p>Transfer to Consolidation Specialist</p>
<p>6:21<br />
Caller: Mellisa</p>
<p>Consolidations to Federal Loans</p>
<p>You should be able to consolidate away.</p>
<p>Need to talk to a supervisor, in main department. Call in the morning because the Supervisors all go home earlier in the day.</p>
<p>6:31<br />
Amber Goes back to the phone with the mission of getting a payoff amount and giving me permission to speak to Sallie Mae on her behalf.</p>
<p>Caller: Nadia</p>
<p>Transferred to Private Dept.</p>
<p>Caller: Ben or Bet Alfred</p>
<p>Sallie Mae cannot send a payoff amount to Wells Fargo because of Privacy issues.</p>
<p>Sallie Mae also has no ability to note on an account that another person may speak on behalf of the loan holder, according to Alfred.</p>
<p>Alfred was able to tell my wife her payoff amounts and promised to send a letter to her.</p>
<p>That ends the phone calls for tonite, tommorow I need to try to speak to a supervisor, as well as reach someone who can actualy do something at Sallie Mae, Bonus Points for grasping the English Language.</p>
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		<title>Private Loan Consolidation Update</title>
		<link>http://www.imjosh.com/salliemae/2007/03/14/private-loan-consolidation-update/</link>
		<comments>http://www.imjosh.com/salliemae/2007/03/14/private-loan-consolidation-update/#comments</comments>
		<pubDate>Wed, 14 Mar 2007 18:03:39 +0000</pubDate>
		<dc:creator>smithj</dc:creator>
		
		<category><![CDATA[Private Loans]]></category>

		<category><![CDATA[Sallie Mae]]></category>

		<guid isPermaLink="false">http://www.imjosh.com/salliemae/2007/03/14/private-loan-consolidation-update/</guid>
		<description><![CDATA[Sallie Mae is truly evil incarnate!  Not only will they not release payoff amounts for our private loans.  After we initiated the process Sallie Mae called us and warned us that some companies try to scam student loan borrowers by pretending to consolidate and did we really want to leave the hell hole of a [...]]]></description>
			<content:encoded><![CDATA[<p>Sallie Mae is truly evil incarnate!  Not only will they not release payoff amounts for our private loans.  After we initiated the process Sallie Mae called us and warned us that some companies try to scam student loan borrowers by pretending to consolidate and did we really want to leave the hell hole of a being federally investigative company that is Sallie Mae.</p>
<p>So now we have to do the dance between companies to get this money transferred.  If anyone out there is an attourney looking to sue Sallie Mae drop me a line.</p>
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