Josh Smith Online

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Entries Tagged as 'Customer Service'

Now Blogging at WalletPop.com

April 12th, 2008 · 1 Comment

I’m excited to announce that I am now blogging at WalletPop a personal finance blog with attitude and humor. Don’t expect a boring article about why your 401k is more important than your morning latte here. Expect us to rock your caffeinated socks off with reasons you should be contributing to your 401k but also [...]

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Tags: Customer Service · Financial

Comparing the Final Days of England’s Wool Industry with the RIAA

March 8th, 2008 · 1 Comment

I have been studying globalization recently and I am finishing up, “Travels of a T Shirt in the Global Economy” by Pietra Rivoli. Travels of a T shirt traces a t shirt from the cotton fields of Texas through a myriad of legislative quota mucking to other countries and back to the racks of [...]

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Tags: Customer Service · Music

Staples Needs a Calculator for Savings

March 5th, 2008 · No Comments

I snapped this humorous pricing issue at Staples. Not often that the store undersells the savings on something!  The savings is either really 31.45 or the purchased seperately price is incorrect.
I am posting this guiltily since I lamented the overposting of camera phone pricing errors on consumerist of late, but I found this one [...]

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Tags: Customer Service

Another Bender Ball Complaint Video

February 18th, 2008 · 1 Comment

In the continuing Bender Ball coverage here I wanted to share this video with you as a warning regarding ordering the Bender Ball.

http://www.youtube.com/watch?v=ylIpJhZsGI4

From the video description:
Very cheap simple Abdominal Exercise ball early AM TV infomercial. Call to buy is fully automated. The quantity question is ambiguous/confusing & you end up with two units. They dont [...]

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Tags: Customer Service

How To Implement Low Pressure Auto Sales

February 3rd, 2008 · No Comments

The auto sales industry is often known for the high pressure sales tactics. The low pressure atmosphere of regional auto shows can lead to increased sales for local dealers due to the relaxed nature of experiencing many different cars. I think dealers could replicate this by allowing individuals to check out their entire stock [...]

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Tags: Customer Service · Tech

The Real Reason Auto Sales Climb At Auto Show Time

January 31st, 2008 · No Comments

This past weekend I had the chance to visit the Toledo Auto Show at the Seagate center and sit in numerous new vehicles. The show was a pleasant experience, I got to sit in numerous cars I cannot afford, met some Jeep enthusiasts. I also had a chance to discuss the fact that [...]

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Tags: Customer Service

First Premier Bank’s $50 Limit Mastercard

January 30th, 2008 · No Comments

Though I thought I had opted out of the pre-approved credit card offers today I received an offer for a Mastercard.  Being on the lookout for a good 0% balance transfer offer I dug into the packet to see what the terms of this Mastercard were.  Boy was I shocked.  Apparently the card I got [...]

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Tags: Customer Service

Wal-mart Issuing Apology Gift Cards for Cancelled Pre-Orders

January 18th, 2008 · No Comments

Last Week Wal-mart had loads of pre order games going for $20 to $30 below MSRP. The games included Super Smash Bros. Brawl and Burnout Paradise to name a few. I placed an order for each of them with little hope of actually receiving the product at the discounted price. Wal-mart pissed [...]

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Tags: Customer Service · Games

Bender Ball Ripoff Warning Video from Youtube

January 4th, 2008 · 7 Comments

In case you need further and possibly funnier proof that the Bender Ball a infomercial product sold by Savvier LTD is a ripoff check out this funny video warning.

http://www.youtube.com/watch?v=LFWuc-lmfeQ

Previous Bender Ball Coverage:
Ordered a Bender Ball? You Joined a DVD Club.


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Tags: Customer Service · Rant

My Phantom Cable Box

December 28th, 2007 · No Comments

 
This evening we received our Time Warner bill which was kindly padded with 3 random DVR and HD charges and a viewing of Transformers.  After 10 minutes on hold a rep “kindly” explained that we had in fact purchased Transformers and watched 2 hours worth of it on November 30th.  the Time Warner “eyeglass” apparently [...]

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Tags: Customer Service